Unlimited Hires. Fixed Monthly Fee. Introducing AIR – Learn More
Over the last decade or so, what started as a single specialist claims recruitment business has grown into three specialised recruitment brands. Not three versions of the same thing wearing different logos, but three genuinely distinct specialisms, each built to go deep in one part of the market rather than spread thin across all of […]
Hybrid working keeps coming up in conversations with clients and candidates. There’s a lot of noise about companies pushing for a stricter return to the office, so we wanted to see what’s actually happening on the ground. We ran a two part poll across our network. First we asked what people’s actual office attendance looks […]
Equity is not just about who you hire. It is about how you reach people, how you communicate with them, and how you prepare them. And Automated Intelligent Recruitment naturally embodies all three. It doesn’t start at the interview. It starts the moment someone hears from you. When equality is on an organisations radar, there […]
Our signature bespoke customised candidate pack, and how it makes our clients really stand out from the crowd. Here’s why that matters for everyone. Confident, informed candidates don’t happen by accident. And when they walk through your door, it says something about you too. Strong candidates do their research. But not everything they need is […]
As recruiters, we talk a lot about working more closely with our clients. Truly understanding their ongoing needs and helping to reduce the workload in their internal talent teams. Being a genuine extension of how they hire, rather than a vendor they call when something is urgent. The problem is that traditional recruitment models make […]
I am extremely proud to finally publish and make available to our network and the wider insurance community our very first edition of the Claims Recruitment Services London Market Claims Salary Benchmarking Guide for 2026. Salaries are broken down by level and class of business specifically to help paint a more accurate picture of salaries within London […]
As we head into the festive season, we wanted to share some highlights from what’s been a fantastic year for Claims Recruitment Services & Eden James Consulting. Welcome, James Campbell-Clause and Beth Evans. James joined us in January and has focused on utilising his previous experience in recruiting mid to senior technical hires as well […]
AI investment is set to surge in 2026 but the smartest leaders are looking beyond simply buying new tools. They are redesigning how their organisations work. Gartner expects global AI spending to exceed $2 trillion by 2026, while IDC forecasts over $300 billion invested specifically into AI-centric systems. But as budgets expand, the real question isn’t […]
This year, I’ve been entrusted with two of the most high-stakes leadership searches in the London and global claims market: Both searches were retained. Both clients knew that “the normal way” — handing the role to an already stretched in-house team or scattering it across multiple agencies — would never deliver the calibre of shortlist […]
It’s been a busy summer for me, with my eldest son finishing University and the other his A levels. We’ve had lots of BBQs with family and friends, kayaking and fishing trips to Cornwall and a lot of tennis and golf (more practice required here!). As summer fades away and the evenings draw in, for […]
At Claims Recruitment Services, we often get asked by Claims Managers, Talent leaders, and Claims Professionals: “Can you provide salary benchmarking for Claims Professionals in this class of business?” “What are Property Claims Managers currently being paid?” “If I were to move into a Senior Claims Adjuster role at another company, what salary should I […]
Last month we said goodbye to our Operations Manager Joe Winchcombe, who has been an invaluable member of the team for almost a decade. He is off travelling to the US, and then on to new adventures, and we wish him the best of luck for all of his future endeavours. CRS / EJC would […]
We’ve already seen some great tennis tournaments this season and I for one am looking forward to Wimbledon, which is just around the corner now! Wimbledon isn’t just about dazzling serves – it’s a game of precision, adaptability, and risk management, much like underwriting. Reading the Game Tennis players study their opponents; Underwriters analyse financial […]
The sun is out, the flowers are blooming, and just as we’re looking ahead to more bright and sunny days in the coming months, we’re also looking ahead to what is shaping up to be a very successful year for all of us here at Eden James Consulting. In January of this year, we welcomed […]
In our fast-evolving digital world, data science has become a cornerstone of the insurance and reinsurance sectors. Whilst the industry was previously rooted in actuarial models and risk assessments, it’s now undergoing a major transformation, driven by advanced analytics, machine learning, and artificial intelligence. From underwriting and fraud detection to claims management and catastrophe modeling, […]
In today’s rapidly changing digital landscape, the insurance and reinsurance sectors are undergoing a transformative shift driven by artificial intelligence (AI) and cybersecurity advancements. These technologies are not only enhancing operational efficiency but also redefining risk management and customer experience. AI is revolutionising the insurance industry by speeding up and enabling more precise risk assessments, […]
One month in, and what a start! Starting a new role always comes with excitement (and maybe a few nerves) but stepping into Eden James Consulting has been nothing short of rewarding. As someone who has spent years placing candidates into new opportunities, it’s been eye-opening to be on the other side—experiencing the same transition, […]
As of 1st of January 2025 Miles Eden is stepping down as Managing Director with Director, Jamie Thomson stepping up into Miles’ vacated MD position. Miles continues as Founder of Claims Recruitment Services & Eden James Consulting and will still play a pivotal role in the overall operation & strategy of the business with Jamie now […]
Are you someone who wants to make their first step into the insurance industry and are looking to get into Claims, but are unsure what your day-to-day responsibilities would be? Or are you someone who wants to enhance your knowledge of Claims, and boost your self-confidence when it comes to interviews? Maybe you’re someone who […]
1997 was a big year for a number of different reasons. Tony Blair was elected Prime Minister of the UK. The first Harry Potter book was published. And two former colleagues decided to set up a small online DVD rental service in California, settling on the name Netflix. On April 15th of that year, the insurance […]
In 2023 I had a realisation; our business had far outgrown how we presented ourselves digitally. Our website and logo were living in the early 2010’s and how we get our values and message across online weren’t too far behind this dragging its heels! Our rebrand is so much more than just a new website […]
Late September 2023 turned the clock to a ten-year tenure for Jamie Thomson at Claims Recruitment Services. Jamie was the first employee of the business joining Miles Eden, the founder shortly after he set up the business. Jamie trained under Miles at their previous company Mansion House for just under a year before joining. Jamie […]
In 2023, we celebrated our 10 year anniversary as a company. And what a 10 years it’s been! From humble beginnings, when it was just Miles and Jamie sharing a tiny little office, to the incredibly successful insurance recruitment business that we are today, it’s safe to say that we’ve been through a lot in […]
In today’s interconnected world, where technology has become integral to our lives, cybersecurity has become a hot topic. With the rise of ransomware attacks, businesses and individuals are facing a new and complex threat to their digital security. However, the UK insurance industry is not sitting idly by. In fact, it is proactively preparing itself […]
Counter offers. What are they? To put it plainly, it is “An offer made in response to another offer.” Like when you are selling a car or a house and the buyer offers a price which you reject. You would then suggest a new price. In a recruitment setting, it’s when an employer offers a […]
