Search is our specialism. For us, a full market search is just that; mapping the entire relevant market for a given role and approaching all of those individuals. We are well trained Search Consultants, and the majority of our Consultants previously worked for a leading UK Search firm, where they received first class training in Search methodology. They have passed on their wealth of knowledge to the rest of the team here at Claims Recruitment Services, enabling us to attract the industry’s top talent for our clients’ requirements.

The perception can be that this highly targeted recruitment approach is costly. However, we are able to offer Executive Search on a retained or non-retained basis, as well as a Named Candidate Search (if you only want specific individuals approached).

Because we cover the entire relevant market, you won’t get a more targeted, thorough and pro-active approach anywhere else.

We follow a rigorous 24 step recruitment process, which includes taking a detailed brief from you, enabling us to sell the opportunity in the best possible way. Without giving away all of our secrets, the process includes gaining confidential candidate recommendations from passive candidates, specific detailed interview feedback, as well as counter offer counselling to minimise the risk of this happening at offer stage.

We do our absolute best to secure the best possible shortlist for every vacancy we recruit for.


We work very proactively to secure the best possible shortlist for our clients. This recruitment method includes advertising, contacting relevant candidates from our extensive database, and proactively contacting passive candidates who have been referred to us by individuals in the market. If we are given the role exclusively for an agreed period (even just a week), we will also provide Search Services. We are well trained headhunters, having previously worked for a leading UK Search company, where we received first class training in Search methodology. We promote this method of recruitment as it produces the best possible shortlist.


In the Underwriting and Broking worlds, clients often know exactly who they want to approach for any given role. We offer vastly reduced fees for a named candidate search, whereby we are tasked to contact specific individuals and manage the recruitment process.

Being a third party, we are able to gain candid and open interview feedback from candidates, who are more likely to inform us of any concerns regarding the opportunity. This information can be very useful when tailoring your “pitch” to candidates at second and subsequent interviews, therefore ensuring that you promote your opportunity in line with their specific requirements/desires of a new role, rather than your assumptions. It also allows us to inform you of the likelihood of an offer being accepted, and whether an individual is vulnerable to a counter offer situation.

Our experience tells us that a candidate’s initial salary expectation is often higher than their bottom line figure. As a third party, we are able to gauge the true bottom line, often saving you a figure higher than our fee.

Slide "If anyone needs specialist Claims related recruitment, Miles Eden and his new business is the way to go. Great guy with superb knowledge of the sector and industry contacts. Recommended."
Operations Director, Major Insurer
Slide "I have worked with Miles as both an insurer client and with him helping to place me in a new role. At all times I found him to be open, honest and meticulous in his approach. He has great knowledge of his clients and readily shares that with all those involved in the process."
Claims Director, Major Insurer
Slide "Having placed several candidates with us, Miles and the service he offers is second to none. Miles provides relevant and credible candidates for every role he works on for us with a professional and friendly approach, I would highly recommend Miles to anyone with recruitment needs, especially within claims."
Head of Recruitment, Major Motor/Household Insurer
Slide "When entering into conversations with recruitment companies, you always get a feeling of never knowing what you're going to get. Having worked with Vicky for some years, she has always produced good CVs for strong candidates that fit the role you're looking to fill. Very reassuring to you as an organisation to be confident that the original due diligence has been carefully and correctly carried out." HEAD OF CLAIMS FOR LLOYD’S SYNDICATE Slide "Miles has been fantastic in his support for my search for a new role, being incredibly proactive around discussing opportunities with me, and keeping in close contact, which made me feel he really cared about supporting me. I would have absolutely no hesitation in recommending Miles to anyone else looking for senior roles."
Claims Centre Manager, Allianz
Slide "I have worked with Miles over a number of years on a variety of issues, and have always found Miles on the ball and ahead of the game. He is dedicated and passionate, and driven to get the results you need from a business point of view. I would be happy to recommend Miles to my LinkedIn friends."
HR Business Partner, Zurich
Slide "Miles provides an excellent service to his clients, both from a technical point of view and customer service. His ability to identify top class candidates is superb. His flexibility when dealing with changing priorities is a quality that is much appreciated. I would highly recommend Miles as an Executive Search Consultant"
HR Manager, Lloyd's Managing Agency
Slide "Miles' knowledge of Insurance companies and related roles is second to none. His niche is within the Claims arena although his knowledge of the London markets particularly is first class. An excellent relationship builder with a professional but down to earth approach."
Slide "I have worked with Jamie on a recent opportunity. I was impressed with his attention to detail, his ability to follow up, and his communication throughout the process. His knowledge of the industry enables him to provide the relevant guidance at every step. It has been a pleasure working with Jamie and I wouldn't hesitate to recommend him to my LinkedIn contacts.”
Service Delivery Manager, Leading Insurance Organisation
Slide "Jamie is personable and proactive. All queries were responded to promptly and with diligence. The professionalism and enthusiasm was greatly appreciated.”
Claims Controller, leading insurance organisation
Slide "Jamie listened to where I wanted my career to go and matched me with the right role, as opposed to sending me any job spec on his file. Jamie is approachable, accessible and very easy to work with. I would highly recommend him."
Solicitor, top 20 law firm
Slide "Working with Vicky has been such a great experience. With Vicky, you feel confident that she can find the right role, and also sell you as a person to that organisation. You get the feeling that she is working for you at all times. Thank you Vicky, very much appreciated." HEAD OF CLAIMS FOR LLOYD’S SYNDICATE Slide "I worked with Miles Eden in 2013 when he was recruiting for Head of Property & Casualty Claims at LV=. He was very engaging from the beginning and shared lots of detail about the role, ensuring that it would be suitable for me and that I would be suitable for LV=. He kept in touch throughout the process, noting my thoughts and concerns and providing feedback at each stage. Miles was open and honest throughout the process and always on hand when needed." HEAD OF CLAIMS, LV= Slide “Thanks for all your help during the process, Ash. It's been a delight to deal with you and you've made the experience all the more pleasant. It's a nice change from the usual recruitment consultant that's for sure." CANDIDATE Slide "I'm the candidate that didn't get the job but still wanted to give a testimonial! Ash's handling of my application can be summed up with the following list of words: professional, sincere, helpful, conscientious. He was genuinely concerned about placing the right candidate in the right role. I wish all agencies operated like this." CANDIDATE Slide "Jamie and CRS are by far the most professional agency I have dealt with throughout all of my career. They actually care about the people they represent and will do everything they can to support you throughout the whole process of finding a new role. I will be using them to recruit my colleagues going forward!" CLAIMS MANAGER, LAW FIRM Slide "Jamie is personable and proactive. All queries were responded to promptly and with diligence. The professionalism and enthusiasm was greatly appreciated.” Claims Controller, leading insurance organisation Slide "It's been great working with you all! The least pushy and most attentive agency I have worked with” Claims Controller, leading insurance organisation

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