Technical Claims Handler – Property

  • Claims
  • London

We are currently recruiting for a Technical Property Claims Handler on behalf of our client, one of the leading brands in the UK insurance market.

The successful candidate will manage a caseload of major and complex Property and Business Interruption Claims, handling these Claims from cradle to grave.

Key Responsibilities

  • Proactively managing a portfolio of HNW Household and Commercial Claims ranging in value from £100,000 to millions of pounds.
  • Helping customers in their greatest time of need, being sure to utilise your empathy and flexibility of approach in order to achieve the best outcomes for the customer.
  • Dictating the strategy on your portfolio of claims, demonstrating the ability to make good decisions.
  • Building fantastic working relationships with internal colleagues, Loss Adjusters and other chosen external partners to ensure the best outcome for us and the customer.
  • Taking ownership of stakeholder management, communicating regularly with the customer, the broker, the relevant Underwriter, the Property Claims Management Team, and the Head of UK Claims.
  • Providing real time feedback to the Underwriters and the Wordings team, in order to assist them with the management of their own portfolios, risk management, and product development.
  • Acting as a senior referral point for colleagues.
  • Taking a leading role in wider coaching, training and mentoring initiatives within the department.

Key Requirements

  • Extensive experience and a proven track record in handling high value and complex Household, Commercial Property and Business Interruption Claims from either an insurer or loss adjusting background.
  • ACII or ACILA qualified, or with a commitment to complete them.
  • Excellent organisational, negotiation and communication skills.

Salary – Negotiable Salary + Excellent Benefits

For more information, please call 0203 805 5541 or upload your CV below.

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