About Us

Unveiling the EJC Difference:

Your Pathway to Exceptional Talent and Industry Opportunities.

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Lime Street best known as the home of Lloyd's of London.

About Us

Forging Industry Leaders & Empowering Careers Since 2013

At Eden James Consulting we are proud to deliver a consistent and continuous market leading recruitment service for Insurance & FS professionals and businesses and have done so since 2013, building and strengthening our reputation as an expert consultancy and trusted recruitment partner.

About Us

Why do we do this?

Through our passion for servicing our industry and clients to the highest levels, we have developed and implemented a unique in-house proprietary executive search system for any and all levels of hires, delivering an executive search level of service for all levels of hires & job seekers. We make it our business every day to understand the wants and needs of Cyber, Underwriting, Data Analytics, Operations and Technical professionals when it’s time to hire or find a new job in (re)insurance and financial services.
We understand that finding a new job can be life changing and finding the best talent that otherwise can’t be reached can be of infinite value and so Eden James Consulting embraces a culture of honesty, integrity and trust approaching the work that we do in a highly consultative way that adds infinite value to a client’s recruitment process and a candidate’s job search.
Our founders Miles & Jamie adopted a 24-step executive search methodology from their previous companies and have developed this into our own unique recruitment process called The Eden Ladder. We all know that candidates and clients are often treated like numbers at recruitment agencies and we never wanted to be like other recruitment agencies in this way. The Eden Ladder paired with our values, specialism and expertise is really what sets us apart.
We work closely as ambassadors to our clients and have a diverse portfolio of clients big, medium and small who we interact and maintain relationships with regularly. We manage an expansive network of professional candidates making it our business to know about the best of both the new and established talent within the industry.

London, UNITED KINGDOM - OCTOBER 15, 2019 : London Citys glass skyscrapers in one of the worlds biggest financial districts
The Lloyd's building entrance in London. A familiar site to to the clients and candidates of Eden James Consulting Ltd.

Why Choose Us

What Makes Eden James Consulting Different?

Understanding the claims landscape

(Re)insurance & Financial Services are multi layered industries with geographical, political, technical, operational, legal, financial, and commercial differences. Our commitment is carefully matching the right technical, soft skills & attributes to the right position and employer by considering these multi layers in depth.

Communication

Communication & understanding in recruitment is key. Are you not understanding a candidate’s situation or motivations fully? Are you not being given enough support or feedback when you interview? Eden James Consulting is here to communicate and understand our clients & candidates. Building rapport, trust and enjoying the recruitment process together.

Confidentiality

Candidates & clients can be concerned with confidentiality when hiring or interviewing. Our markets are somewhat reputational based and news spreads rapidly. We ensure confidentiality for every candidate to protect your reputation and for every client to protect your interests.

Consultative Not Sales

Recruitment is known for high pressure sales. This interferes with client relationships by taking the focus away from headhunting, talent pool growth and developing our relationships long term. If you are our client we do not and will not attempt to recruit your staff. This ethos builds better relationships which benefits our candidates and their confidence to commit to the recruitment process. We focus on finding the best talent for our clients and the best jobs for our candidates day in day out.

Recruitment Specialist

Recruitment Agencies can cause clients and candidates frustration in their ability to really know their markets. Eden James Consulting is a true specialist in Cyber, Underwriting, Operational & Technical related appointments within the (re)insurance & FS markets. This removes the pain points for our clients and candidates who work with other agencies which are often not submitting the right candidates with the specific skill sets and are often not sharing the right job opportunities with the right candidates.

Money Talks

Transparency around salaries and expectations as well as hidden or withheld benefits really can make or break a job offer. We aim to fully understand the compensation and benefits offered by our clients as well as our candidates’ salary expectations and how they might measure up to the market. If you’re under paid or under paying we’ll tell you straight, if you’re over paid or over paying we’ll tell you straight.

No stone unturned

Concerns about a candidate’s skills gap, experience, personal attributes or cultural fit and concerns around an employer’s progression/development offering, culture, flexibility or quality of work are all issues that can and do crop up during a recruitment process. The problem is that these are often not revealed until the end of a process if at all. We strive to understand all and any concerns, questions or issues no matter how big or small from both the client and candidate perspective at the earliest opportunity possible. If these concerns can be alleviated, we alleviate them, if they cannot be alleviated then it might be the best decision for candidate and client to part ways.

Counter Offers

Counter offers can be heart sinking moments for all involved in a recruitment process. Is the risk of counter offer truly understood and addressed? You may touch on it at an interview or have a feeling but is it really ever broken down in an informative and honest way? We address the psychology and potential risk of counter offer for every candidate making an initial high, medium, low or nil assessment to reduce this as quickly as possible. Using specific questioning to try to understand and evaluate, but most importantly reduce the risk of a counter offer being accepted by our candidates. Ultimately, we cannot control how a human being makes a decision and will always apply an empathetic approach. What we do is ensure that we address, discuss and analyse counter offer risk in a human and professional way with every candidate we work with.

Proprietary Recruitment System

The Eden Ladder™

Our unique & self developed 11-step psychological recruitment methodology

Finally a methodology to ensure the best result for both Client + Candidate, every time. 

Proprietary Recruitment System

The Eden Ladder™

Our unique & self developed 11-step psychological recruitment methodology

Finally a methodology to ensure the best result for both Client + Candidate, every time. 

What They Say

Feedback From Clients

“Jamie and CRS are by far the most professional agency I have dealt with throughout all of my career. They actually care about the people they represent.”

Claims Manager Client

“Jamie was a great professional to work with. He was highly proactive in helping me throughout my hiring process and very clear in all his communications. He also was very reliable, on top of every aspect. I would definitely recommend him.”

Claims Adjuster, FinPro Lloyd’s Syndicate

"Russell is very personable, extremely professional, delivers on promises and is always contactable.”

Underwriting Manager Lloyd’s Syndicate

“Miles’ ability to identify top class candidates is superb. His flexibility when dealing with changing priorities is a quality that is much appreciated.”

HR Manager Lloyd’s Syndicate

“Russell will change your view of the recruitment industry. He will personally own and manage every detail of a process from end to end.”

CEO InsureTech Business

“Miles and the service he offers are second to none.”

Head of Recruitment Major Insurer

“Russell is very personable, extremely professional, delivers on promises and is always contactable.”

Underwriting Manager Lloyd’s Syndicate

Get in Touch Today

Avoid the Search Struggle. Discover Your Perfect Industry Connection

Wave goodbye to the frustration of endless searching and uncertain outcomes. Whether you’re an employer seeking exceptional talent or a professional aiming for your next career peak, Eden James Consulting is your ally. Benefit from our tailored approach and in-depth market knowledge that leads to precise matches and satisfying results. Get in touch today, and let’s start a conversation that moves your business or career forward.

James Campbell-Clause - Eden James Consulting Limited

James Campbell-Clause

Senior Consultant

James leads our sister company, Eden James Consulting, and has been working in Technology recruitment since 2015, with a sales background spanning almost 20 years. He has specialised in Information Security recruitment throughout his career, with exposure across a broad spectrum of Security roles during that time.

He has worked across the UK, European and US markets, building teams of mid to senior professionals, including many leadership positions.

James prides himself on building strong relationships with those he works with, both clients and candidates, and works in a thorough and detailed manner, enjoying the intricacies of the technology landscape.

Outside of work, James enjoys spending time with his family and walking his dog in the surrounding countryside. He is a keen gardener and DIYer around the house, which being 200+ years old needs a lot of upkeep!

Miles Eden - Eden James Consulting Limited

Miles Eden

Managing Director

Miles has worked in insurance recruitment since 2006, having worked with and filled positions for many major Insurers in both the London and regional markets and was the top billing Consultant for his two previous recruitment companies. Miles founded our sister company Claims Recruitment Services in August 2013, having identified a gap in the market. To set up Eden James Consulting was always his next intention; we provide recruitment solutions, on either an Executive Search or Contingency basis, in areas outside of claims. Miles was thoroughly trained in the art of Executive Search, using the ‘Finkel Methodology’, a 24-step recruitment process. This thorough process, combined with a lot of hard work, passion and determination, has been a fundamental aspect of his success. Miles has always had a competitive nature, having been Hampshire Badminton Champion four times and played in the Hampshire Premier Squash Division, this has certainly helped him throughout his recruitment career. It has also been important for Miles to create a cohesive team that works well together, and he most certainly has that with Jamie, Russell, Joe and Erik. We’re like a family, except we don’t spend Christmas together (not all of it anyway).

Russell Parker - Eden James Consulting Limited

Russell Parker

Associate Director

Russell joined Eden James Consulting in 2017 focusing on roles both regionally and in the Lloyd’s/London Market. He has worked in the recruitment industry for over 20 years, initially placing qualified finance and accounting professionals into industry, before specialising in recruitment in the insurance sector. Typical roles handled include Underwriters, Data Analytics and Operations based roles up to Director/Head of Department level. Russell works with one simple aim: to deliver a professional, tailored recruitment service, built on trust and transparency. His philosophy is equally simple – building long-term business relationships brings true value. He prides himself on his expert knowledge and being able to deliver an honest and professional service to all his clients and candidates. Outside of work, he enjoys tennis and squash and is a keen kite-surfer when it’s windy enough!

Jamie Thomson - Eden James Consulting Limited

Jamie Thomson

Director

Jamie trained with Miles Eden in 2012/13 before joining Eden James Consulting’s sister company, Claims Recruitment Services as its first employee in September 2013. Jamie leads the sister brand CRS whilst maintaining a key strategic role for EJC. He is a true claims & insurance recruitment specialist operating across the Lloyd’s, London and UK (Re)Insurance markets, with exposure in the European, Middle Eastern and Caribbean regions also. Jamie developed The Eden Ladder which drew influence from the original 24 step executive search methodology Miles had trained him in. He has a passion for building strong relationships and uncovering the best talent in the market, he’s very much an ambassador to his clients and a trusted asset to his candidates. Before his recruitment career Jamie was a guitar & music tutor who then graduated with an honour’s degree in Music, travelled Australia, Thailand and many other parts of the world. He enjoys spending time with his wife and kids, is an avid car enthusiast, plays guitar and produces his own music, builds & sells gaming PC’s and enjoys practicing mindfulness & meditation.

Erik Tu - Eden James Consulting Limited

Erik Tu

Senior Consultant

Erik is a dedicated Senior Recruitment Consultant at Eden James Consulting, specialising in the (re)insurance industry, with a focus on positions within the Lloyd’s/London Market. At EJC, he predominately works on Operational, Underwriting, Bordereaux and Delegated types of assignments for his clients, as well as Claims roles via our sister brand Claims Recruitment Services. Since August 2022, he has closely collaborated with his colleagues continuously refining his expertise in recruiting professionals for highly regarded and reputable insurance companies. His greatest strength lies in his ability to build strong relationships with both clients and candidates. His journey in customer-facing roles within the Finance Industry, which began after his graduation in 2020, led him to discover his true passion in insurance recruitment. Combining his knowledge of Economics with his strong communication skills, he strives to provide a high-quality service to professionals in the industry. He particularly enjoys guiding candidates through the interview process, ensuring they present themselves in the best possible way and matching the ideal candidate for his clients. Beyond his professional life, he enjoys gaming with his friends, exploring new cities, and eating delicious cuisine.

Joe Winchcombe - Eden James Consulting Limited

Joe Winchcombe

Operations Manager

As Operations Manager, Joe’s role is focused on helping the rest of the team to do their jobs as efficiently as possible, and ensuring that the office continues to run smoothly. Joe’s duties can change from day to day depending on the needs of the business, so he’s always kept on his toes with a varied workload. But thanks to his strong skillset and years of experience, he’s able to remain focused on helping Eden James Consulting and our sister brand Claims Recruitment Services continue to go from strength to strength. Outside of work, Joe’s interests include cooking, stand-up comedy, and football.